Contact us

Contact us

We're always working to improve accessibility in our financial centers. If you have an idea or question, feel free to reach out.

Banking services

If you have an existing account with Bank of America, please have your account number ready. We accept calls made through relay services (dial 711).

Deposit accounts and accessible banking services

800-432-1000

Spanish
800-688-6086

Credit Card accounts

800-421-2110

Business Credit Card accounts

Call the phone number on the back of your card.

Home mortgage loans

800-669-6607

Home equity existing accounts

800-269-3084

Home equity (applications in progress)

800-269-3084

Lost or stolen cards

ATM or debit cards
888-635-6000

Credit cards
800-732-9194

If you're calling from outside the U.S., please use the international 800 access code from your country of origin.

Investment Accounts

Contact your advisor or one of the following:

Merrill

Getting Started
866-706-8321

Current Clients
800-637-7455
(TTY/TDD hearing impaired: 866‑657‑3323 )

401(k) & Stock Options
866-820-1492

Merrill Edge Self-Directed

877-653-4732

Merrill Guided Investing

888-654-6837

Bank of America Private Bank

Contact your Private Bank client team or Client Banking Services at 800‑878‑7878

Merrill Benefits OnLine^®

Please refer to your statement, or other plan communications, for the correct phone number for your plan.

Institutional retirement plan participants can receive quarterly participant statements, annual tax statements (1099- R), confirmations, plan forms and fee disclosures (404a5) in Braille or large-print formats.

Equity and Employee Stock Purchase Plan participants can obtain plan related documents in Braille or large-print formats.

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