Accessible Banking Services for Mobility
Mobility services and resources
Accessible ATMs and drive-through banking
All our financial centers have an ATM that meets the height and reach requirements in compliance with the Americans with Disabilities Act.
Do your banking from the comfort of your car with drive-through banking at selected locations. When you search for a financial center or ATM, select the Refine your search option to find banking centers with drive-through facilities.
Accessible financial centers and home loan offices
You have full access to your Bank of America accounts at any of our thousands of financial centers nationwide. Our home loans offices are similarly accessible.
When you visit us, our knowledgeable associates and welcoming environment will make you feel at home.
We offer:
- Accessible parking spaces (where available)
- Accessible restrooms and braille signage (where available)
- Easy-to-open doors
- Accessible safe deposit box rooms (where available)
Accessible financing for customers with disabilities
Whether you’re purchasing adaptive equipment, assistive technology or durable medical equipment, we offer a number of affordable solutions to help you finance your access needs.
All-in-one access loans for vehicles
Cover the cost of both the vehicle and adaptive equipment with one simple application and easy monthly payments. Finance the purchase of retrofitted new or used cars, vans, sport-utility vehicles or light-duty trucks with a minimum down payment of 10% in cash or trade equity.
Learn more about flexible financing terms for accessible cars, vans or light-duty trucks and more.
Banking by phone
You can access your accounts using our automated telephone banking service 24 hours a day, 7 days a week and 365 days a year.
Check your balances, transfer money, find out what checks have recently posted and verify recent deposits and withdrawals.
To bank by phone, call 800-432-1000. We accept calls made through relay services (dial 711).
Home Equity customer service 800-934-5626
Deposit accounts and accessible banking services 800-432-1000
Credit card accounts 800-421-2110
Business credit card accounts Call the phone number on the back of your card.
Visit our Contact Us page for a full list of contact numbers.
Banking by mail
You can mail us a deposit via U.S. mail or overnight delivery service by sending your check(s) to the appropriate address. For your security, do not send cash. Mail all other correspondence to the customer service address located on your bank statement.
Connect with us
Schedule an appointment
Mon-Fri 8 a.m. to 10 p.m. ET
Sat 8 a.m. to 6:30 p.m. ET
Find a location
Mon-Fri 8 a.m. to 10 p.m. ET
Sat 8 a.m. to 6:30 p.m. ET
Give us a call
If you have questions,
we’re here to help.