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Requesting a physical Debit Card

Request a replacement for your missing, stolen or damaged Debit card

Order a replacement card using your mobile phone. Sign into the Mobile App, select Menu from Options bar then Manage Debit/Credit Card. Once you found the right card, select Replace and continue to follow the prompts. (See the Personal Schedule of Fees for replacement card costs)

Need your Debit Card Sooner? Pay with digital card for debit before your plastic arrives!

You now have immediate access to your money with our digital card for debit, available in our Mobile Banking app.
  • No need to wait for your physical debit card to arrive in the mail – start using your digital card immediately
  • You can shop in person or online, or even get cash from a Bank of America ATM
  • It's fast, easy and secure

Show me how to replace & access my digital card for debit on the mobile app

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  • Call 888.624.2323 (outside the U.S. call collect: 925.675.6195)
  • Use it with your current PIN to make a purchase or at any Bank of America ATM
  • Log in to Online Banking. or Mobile Banking

Lost or stolen card?

Notify us immediately by signing in to Online Banking or contact us. You can also report your debit card lost or stolen via the Mobile Banking app.

Answer center

What is the fastest way to get my debit card?Go digital. Get digital access to your debit card right away.adatext Learn more about digital card.

What is a chip card?A chip card is a standard-size plastic debit card that contains an embedded microchip as well as the traditional magnetic stripe. The chip encrypts information to help increase data security when making transactions at terminals or ATMs that are chip enabled.

View all debit card FAQs

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