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Online Banking Security Center

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Get it on the App Store
Download the Bank of America App

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.

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Apple, the Apple logo, iPhone, iPad, Apple Watch and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Get it on Google Play
Download the Bank of America App

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.

Or we can text a download link directly to your phone

Please enter a phone number

By providing your mobile number you are consenting to receive a text message. Text message fees may apply from your carrier. Text messages may be transmitted automatically.

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Take your security to the next level

Take your security to the next level

Check your security level with our meter available in the Security Center - in Mobile and Online Banking

Check your security level with our meter available in the Security Center - in Mobile and Online Banking

Here's how the Security Center can help keep you protected:

  • Show your current security meter level

  • Recommend ways to boost your security level by enabling additional features

  • Track your progress - watch the meter level rise and take action to help protect against fraud

Standard security already helps protect your account, but you can take additional steps to feel even more confident about the safety of your accounts.

Don't have the mobile app?

Download it now layer

Need to enroll in Online Banking?

Enroll now

Here are some ways to manage your security preferences:

  • Review red flags that may signal a scam

  • Set up your two-factor authentication

  • Enable alerts and push notification

Check your meter level in the Security Center now and take action right away.

Watch a video about our Security Center features

[Music in background throughout]

[Bank of America® logo throughout]

[Lifestyle images of a man holding young daughter, woman making a credit card transaction in a shop and a father and son doing a home improvement project]

We all want to feel safe. That's why it's important to use all of the tools available to help keep your personal and financial information secure.

At Bank of America, your privacy and security are a top priority for us, and we're committed to help keep your accounts secure.

[Mobile phone and then laptop showing the location of Security Center in the Bank of America Mobile Banking and Online Banking]

Our Security Center in the Mobile Banking app and Online Banking is your source for security features and tools,

On screen copy:

  • Update sign-in settings
  • Increase device security
  • Review security tips and articles
  • Report suspicious activity

[Online Banking showing the security preferences section and Security Meter]

[Mobile app screen showing the Security Meter rising from Standard, to Enhanced, to Advanced and then High to show improved security with each selected security option]

including a security meter that provides a visual representation of your account's security.

[padlock graphic]

Standard security helps protect your account,

[Mobile app screen showing the Security Meter rising again from standard, to enhanced, to advanced and then high]

On screen copy:
Standard Security
1 feature to Enhanced

On screen copy:
Highest Security
Well done!

but you can take additional steps to further secure your accounts using our Security Center, and track your progress as you take action. Manage security preferences, like enhancing your two-factor authentication,

[Mobile app screen showing “Enhance your two-factor authentication” being selected and then “Set up alerts and notifications”]

or setting up alerts and push notifications, so you always know your account balance, or when we have detected unusual activity. As you take action to help protect your accounts, you can watch your meter level rise,

[Lifestyle images of various people engaging with laptops, mobile devices and using credit cards]

On screen copy:
Advanced Security
3 features to High

On screen copy:
Highest Security
Well done!

and feel even more confident about the safety of your personal and financial information with Bank of America.

[screen on a mobile device showing the Security tips and articles section of the Security Center and navigation to the Report suspicious activity location in the tool]

You can also use the Security Center to stay vigilant about the latest scams by reviewing the education section, or how to report suspicious activity.

On screen copy:
Report suspicious activity

  • Forward suspicious email or text messages to us at abuse@bankofamerica.com.
  • If you receive a suspicious phone message, call us at 800-432-1000.
  • Go to Manage Debit/Credit Card to lock your card or take action on a lost/stolen card.

[Mobile app screen showing the Security Meter rising from Standard, to Enhanced, to Advanced and then High to show improved security with each selected security option]

Visit the Security Center in the Mobile Banking app or Online Banking today to see what your security meter will tell you.

Learn more at bankofamerica.com/SecurityCenter.

On screen copy:
Bank of America® logo
Learn more: bankofamerica.com/SecurityCenter

On screen disclosures:
Mobile Banking requires that you download the Mobile Banking app and is only available for select mobile devices. Mobile app alerts are not available in our web-based Mobile Banking. You may elect to receive alerts via text or email. Bank of America does not charge for this service but your mobile carrier's message and data rates may apply. Delivery of alerts may be affected or delayed by your mobile carrier's coverage. Sequences shortened. Screen images simulated. Banking products are provided by Bank of America, N.A. Member FDIC, and a wholly-owned subsidiary of Bank of America Corporation. Bank of America, N.A. Member FDIC. ©2023 Bank of America Corporation. All rights reserved. 6034250.

[End of transcript]